Working Student IT Support & Salesforce Applications
Role details
Job location
Tech stack
Job description
Every day, our services ensure that everything runs smoothly in our customers' production facilities around the world. We think in terms of solutions and optimise along the entire process - from planning to maintenance, modernisation and digitalisation. As a service specialist in the manufacturing industry, we know that people make the difference. Respect, team spirit and variety define working at Leadec. We are proud of our work - over 22,500 different personalities at more than 350 locations on four continents for over 60 years. Aufgaben
For our global sales and digitization team at our headquarters in Stuttgart-Vaihingen, to support the digital development of our service and sales processes.
- Living cooperation: Support the IT team in daily operational activities
- Tackling tasks: Triage incoming tickets, categorize and coordinate requests; Support testing, regression tests and release readiness
- Driving progress: Create user guides, process documentation and release notes; Analyze recurring issues and support continuous improvement initiatives
- Taking responsibility: Maintain trackers, reports and documentation; Assist with Salesforce Sales Cloud, Service Cloud and Field Service related tas
Requirements
- Qualification: Enrolled student in Business Informatics, Computer Science, Industrial Engineering, Business Administration or similar
- Personality: Strong organizational and communication skills
- Languages: Good German and English skills
- Know-How: Confident with Excel, PowerPoint and Teams; Structured and reliable way of working
- Interest: CRM systems, Cloud applications and digital processes