Head of IT / IT Manager

Permanent We are looking for an experienced Head of IT to join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while delivering a major Case Management System (CMS) implementation. This role would suit an experienced IT Manager ready to step up, or an established Head of IT looking for a role with real ownership and impact. Key Responsibilities: · Define and deliver the organisation's IT strategy, aligned with business goals · Lead the implementation of a new Case Management System (CMS) from planning through to adoption · Oversee day-to-day IT operations, ensuring reliability, performance, and service quality · Manage third-party suppliers and technology partners · Ensure robust IT governance, security, and compliance across the organisation · Develop and maintain business continuity and disaster recovery processes

· Work closely with senior stakeholders to drive continuous improvement through technology Key Skills · Proven experience in a senior IT leadership role (Head of IT / IT Manager / similar) · Strong background across Microsoft technologies (Microsoft 365, Azure, Windows environments) · Experience delivering system implementation projects (CMS, ERP, or similar) · Solid understanding of IT infrastructure, service delivery, and vendor management · Experience operating within a professional services or regulated environment · Strong communication skills with the ability to engage stakeholders at all levels Desirable Skills: · Experience within the legal or professional services sector · Familiarity with case management or document management systems · Knowledge of cyber security best practices and frameworks What you get in return: Salary up to £65,000