About Upsun (formerly Platform.sh)

As a Technical Enablement Specialist, your mission is to ensure our partners are successful with Upsun. You will be a key technical guide for digital agencies, helping them understand the immense value of our platform and convincing them to standardize their development workflows on Upsun.

Your ultimate goal is to drive deep partner adoption, demonstrating how standardization on Upsun leads to significant operational benefits and helping them bring as many production workloads as possible to our platform. This role is a dynamic mix of high-touch technical guidance, strategic documentation, and partner advocacy., * White-Glove Onboarding: Lead the technical enablement for new strategic agency partners, providing hands-on guidance, architectural advice, and best-practice demonstrations.

• Enablement & Documentation: Create, refine, and maintain technical documentation, tutorials, and enablement materials specifically tailored to agency development workflows.
• Demonstrate Value: Clearly articulate the technical and business value proposition of Upsun to diverse technical audiences, from senior engineers and tech leads to DevOps specialists.
• Drive Standardization: Work with partner technical leaders to establish Upsun as their standard PaaS, helping them migrate projects and integrate Upsun into their internal processes.
• Be the Partner's Voice: Act as a technical liaison between our partners and our internal Product and Engineering teams, collecting feedback and advocating for features that improve the partner experience.

• Deep Technical Expertise: Strong professional experience with PHP and a deep understanding of common backend frameworks and applications like Symfony, Drupal, and Magento/Adobe Commerce.
• DevOps & Git Fluency: A solid grasp of core DevOps principles, modern deployment strategies, and extensive experience with Git.
• Web Stack Knowledge: Good understanding of the modern web stack, including reverse proxies like Varnish and CDNs like Fastly.
• Partner-Facing Skills: Excellent communication and presentation skills, with an ability to build trust and rapport with technical stakeholders.
• Collaboration & Stakeholder Engagement: Adept at gathering insights and aligning with stakeholders across various teams in a fully remote environment., * Agency Experience: Previous experience working at a digital agency or SI as a Tech Lead, DevOps Engineer, Senior Engineer, or similar role. You understand their pains, processes, and business drivers.
• PaaS/Cloud Experience: Prior experience working with Upsun/Platform.sh or other PaaS/cloud hosting providers.
• French Language: Professional fluency in French, and ability to lead technical discussions in both languages

Upsun is the cloud application platform humans and robots love. It is built for today's hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values:

We make a positive impact.

We aim for the stars.

We care for each other.

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain or the UK. Although we're unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries., A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp. An Award-Winning Workplace - We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women. ️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution. A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives Benefits and perks - Make the most of what matters to you