Senior Business Support Officer, Legal
Role details
Job location
Tech stack
Job description
We are seeking a proactive and organised Senior Business Officer to support the delivery of a significant change project within Ofsted Legal Services. The project is focused on improving internal systems and ways of working to ensure the service continues to provide high-quality, effective support.
Working closely with the Project Manager and under the direction of the project lead, you will play a key role in planning, monitoring, and reporting project activity, supporting risk management and helping to embed improved operational processes across the directorate.
You will be organised, detail-focused and confident working in a fast-paced environment. You will have strong communication skills and be comfortable working with a range of stakeholders. Experience of supporting projects, managing information, and improving processes would be advantageous, as would line management experience or a willingness to develop these skills.
This is a fantastic opportunity to further your experience in Ofsteds well-established team. You will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. You will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home., We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Working Together
- Managing a Quality Service
- Delivering at Pace, Ofsted is devoted to equality, diversity and inclusion. Within our Ofsted Strategy 2023-2027 we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this., The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.
You will also be asked to provide information within the Employer/Activity History section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).
Assessment and interview:
Candidates who pass the benchmark at the shortlisting stage will be invited to an assessment and interview where they will be assessed against a mixture of the Civil Service behaviours and the experience/technical skills set out in section 3 of the job specification.
We will invite the most suitable candidates to attend an assessment and interview via Microsoft Teams on week commencing Monday 18 May 2026 Feedback will only be provided if you attend an interview or assessment., * UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Requirements
- Good written and verbal communication skills, working effectively with team members and relevant stakeholders both internally and externally to provide accurate advice and guidance (Essential).
- Understanding and successful application of how to prioritise, plan and deliver on key work activities without close supervision, demonstrating the ability to work on a series of unrelated problems simultaneously (Essential).
- Understanding and successful application of strong IT skills, including use of the Microsoft Office suite, and the ability to learn new programs quickly (Essential).
- To be able to produce, interpret and manipulate data sets, and to be able to analyse and summarise key findings, tailoring reports to suit the needs of various audiences (Essential).
- Experience of working successfully in a complex organisation providing professional advice to a range of stakeholders and forging effective relationships with internal and external stakeholders (Essential).
- Demonstrable knowledge of legal practices within a regulatory or public sector environment, including effective case handling, record keeping and the effective use of systems to support accurate and timely legal work (Desirable)., This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills., Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Benefits & conditions
Alongside your salary of £37,524, Office for Standards in Education, Children's Services and Skills contributes £10,870 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
