Digital Workplace Engineer

The Digital Workplace Engineer will play a critical, practical role in the technical delivery and ongoing support of the Log My Care (LMC) programme, acting as a key technical resource throughout Phase 2 and beyond. The role will take ownership of Digital Workplace configuration and change activities, particularly across Microsoft Intune, Azure, and Entra ID, ensuring device, identity, and access configurations are secure, scalable, and aligned with organisational standards.

Duties will include, but are not limited to:

• Provide practical, technical configuration and support for Microsoft Intune, Azure, and Entra ID, including device enrolment, configuration profiles, Conditional Access, Single Sign-On (SSO), and security controls.
• Act as a dedicated technical escalation point for Log My Care, becoming a subject matter expert on the platform.
• Maintain, review, and update system documentation, configuration standards, and security protocols, ensuring alignment between business processes and technical solutions (working with System Owner), providing key performance metrics.
• Act as a key point of liaison with Log My Care and Certitude's outsourced fulfilment partner (SCG), supporting issue resolution, technical queries, and service improvement activities.

To be a Digital Workplace Engineer at Certitude, the following are essential:

• Practical experience with Microsoft Azure and Entra ID
• Experience implementing and managing Conditional Access policies
• Experience administering Microsoft 365 and Intune
• Knowledge of ITIL Change Management, We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

A stimulating work environment full of opportunities to learn and develop

• 25 days' annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care voucher
• Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase