Sr. Epic Beaker Analyst - Remote
Role details
Job location
Tech stack
Job description
- Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
- Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Beaker
- Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
- Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
- Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
- Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
- Work with trainers to develop and maintain application specific training curriculum and materials
- Develop solid relationships with operational stakeholders, customers and business partners
- Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Active Epic certification in Beaker CP or Beaker AP
- 5+ years of healthcare experience
- 3+ years of Epic experience OR 5+ years of direct lab clinical experience
- Direct client healthcare domain knowledge such as Clinical Lab workflows, and lab draw stations workflows
- Ability and willingness to travel up to 25% as needed, * Active Epic certification in Beaker CP
- Experience with device integration
- Proficiency with Excel, Visio, PowerPoint and SharePoint
- Proven ability to demonstrate and have a history of team management (informal or formal) cross-team communication and leadership skills
Key Competencies:
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications
- Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
- Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skil
- Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
- Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits & conditions
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.