Project Support Coordinator

Akkodis is seekinga Project Coordinator fora Contract position with a client in Portland, OR (Hybrid Model). Ideally, we are looking for applicants with a solid background Project Coordinator extensive experience with Project Coordination, USPS, Banking & Microsoft Office., * Project Execution - Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards

• Internal Collaboration - Responsible for working with internal operational groups throughout the projects' lifecycles and coordinating deliverables to meet project objectives.
• Client Communication - Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally.
• Reporting & Documentation - Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules.

Towards this goal, the Project Coordinators will work with the Project Managers in Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations. This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards. A critical component of the job is to manage and resolve complex tasks.

Our department is client facing and does regularly interact with clients and require soft-skills for that kind of work, we are also very technical. Due to the nature of our work, all team members need to be above-average in their ability to understand technical aspects of the work. We do not expect programmers/developers or qualifications like that, just candidates who are comfortable expanding their understanding with raw data, data processes/databases, file transfers/security keys, etc. They don't need to have this kind of knowledge already, just comfortable confidence in learning this kind of work., * 1+ year work experience with direct client/customer contact in a professional environment

• Excellent verbal and written communication skills with a professional, calm demeanor
• Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment
• Bachelor's Degree or other relevant industry experience is preferred
• Experience with MS Office Suite, specifically Word, Excel, and Outlook.

Pay Range: $19 to $21/hour. The rate may be negotiable based on experience, education, geographic location, and other factors.