IT Business Operations Administrator job in Atlanta

The IT Business Operations Administrator is a critical member of the Information Technology Services (ITS) team, responsible for supporting the administrative and operational needs of the department. This role ensures smooth day-to-day operations by coordinating internal workflows, managing departmental documentation, and maintaining accurate records for IT assets, budgets, procurement activities, and vendor agreements. The position also provides administrative support for project coordination, assisting with timelines, tracking deliverables, and supporting cross-functional collaboration.

This role requires exceptional organizational skills, strong attention to detail, and the ability to juggle multiple priorities in a fast-paced, evolving technology environment. The IT Business Operations Admin serves as a central resource for operational continuity&iquestsupporting budget tracking, purchase requisitions, inventory management, and vendor communication. The ideal candidate thrives in a collaborative setting, brings a proactive mindset to problem-solving, and ensures that ITS operations remain efficient, compliant, and aligned with institutional goals.

Sponsorship is not available for this position.

Responsibilities

• Manage calendars, coordinate appointments, and support scheduling for department leadership and team meetings.
• Handle incoming calls, emails, and correspondence prioritize messages and ensure timely responses.
• Draft, edit, and prepare business documents, reports, and presentations with a high level of accuracy and professionalism.
• Organize meetings, prepare agendas, record minutes, and track action items. Assist with planning internal events and team-building activities.
• Arrange travel logistics, process travel reimbursements, and ensure timely and accurate submission of expense reports.
• Maintain data in the software asset catalog, assist with purchases, licenses, and contract renewals, and help review vendor quotes and documentation.
• Coordinate with vendors and track payment schedules to ensure timely processing in line with budgetary and fiscal policies.
• Enter and maintain detailed information related to budgeting, software compliance, inventory, and contracts in departmental databases.
• Manage sensitive information responsibly, ensuring alignment with internal policies and information security standards.
• Work with internal teams and external partners to support department-wide initiatives and maintain consistent communication.
• Participate in the inventory tracking and management for the ITS department as needed and designated by the IT Business Operations Manager, IT Director of Services, and CIO.
• Perform additional duties as assigned to support departmental goals and operational needs., The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Institutional Values

Excellence We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community We strive to build community and value a good mindset.

Teamwork We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning We cultivate a practice of global pedagogies in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

• a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
• a motor vehicle report for positions that require driving an Albany State University vehicle
• a successful pre-employment drug test

• Associate degree in business administration or related field or an equivalent combination of education and experience.
• 3 to 5 years of experience supporting senior executives, preferably in the technology of the IT sector.
• Proficiency in office management software (e.g., Microsoft office, Excel, Word and PowerPoint).

Preferred Qualifications

• Experience with BANNER.

• Experience with ePro.

• Experience in a higher education setting., * Knowledge of computer software systems like Banner and Microsoft Office (Word, Excel, PowerPoint, Smartsheet).

• Knowledge of general office practices and procedures.

• Knowledge of general office and University policies and procedures.

• Knowledge of Banner system. Skilled in organization and time management, * Strong organizational and time management skills.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• High level of discretion and confidentiality

Abilities

• Ability to manage multiple tasks and prioritize effectively.
• Exceptional attention to detail and problem-solving skills.

Salary is commensurate with education and skills.

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.