Technical Program Manager (TPM)

SRM TECHNOLOGIES, INC.
27 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote

Tech stack

Software as a Service
Cloud Computing
Software Documentation
Data Systems

Job description

  1. Program Planning & Execution

Define program scope, objectives, timelines, and success metrics. * Lead end-to-end execution of cross-functional programs. * Ensure delivery against milestones, KPIs, and SLAs. * Manage dependencies, risks, and critical paths.

  1. Stakeholder Management

Coordinate with engineering, product, security, and business teams. * Establish communication channels and reporting structures. * Align stakeholders on priorities and outcomes.

  1. Operational Excellence

Define and track KPIs, SLAs, and OKRs. * Establish governance frameworks and review cadences. * Drive continuous improvement initiatives.

  1. Risk & Issue Management

Identify, assess, and mitigate risks. * Maintain risk registers and escalation paths. * Ensure timely resolution of issues.

  1. Technical Understanding & Alignment

Maintain knowledge of infrastructure, cloud, SaaS, and data systems. * Translate technical requirements into actionable plans. * Ensure architectural consistency.

  1. Reporting & Communication

Provide weekly/monthly status reports. * Track progress, risks, and key metrics. * Deliver executive-level updates.

  1. Process & Documentation

Develop program documentation including roadmaps and runbooks. * Standardize processes across teams. * Support postmortems and lessons learned.

Requirements

We are seeking an experienced and highly driven Technical Program Manager (TPM) to lead and execute complex, cross-functional technical programs. The TPM will work closely with engineering, infrastructure, security, and business teams to deliver high-impact initiatives aligned with organizational goals., Bachelor's degree in a technical field. * 5-10+ years in Technical Program Management. * Strong understanding of cloud, infrastructure, and SaaS. * Excellent communication and leadership skills.

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