L3 NBS MIT/ Desktop Support Technician

We are seeking a WinClient Touch Services Technician to support and sustain factory computing systems, including WinClient workstations, Remote Operations Center systems, and factory network components. This role involves hands-on troubleshooting, repair, and collaboration with cross-functional IT teams in a fast-paced manufacturing environment., * Support and maintain factory computing hardware, including WinClient and ROC (Windows-based) systems.

• Troubleshoot and repair hardware/software issues at system, module, and component levels.
• Perform Windows imaging and system configurations.
• Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) to resolve complex issues.
• Manage parts inventory, including ordering, forecasting, stocking, and disposal of equipment.
• Handle multiple issues simultaneously and prioritize tasks effectively.
• Communicate with customers, technicians, and technical teams to provide timely updates and resolutions.
• Support ongoing factory operations and project-based work.

• 3-5 years of technical support experience.
• Experience with Windows imaging and intermediate Windows OS troubleshooting.
• Knowledge of Microsoft Office (Outlook, Excel, Word) and Windows 7/8/10.
• Strong communication and customer service skills.
• Ability to lift up to 35 lbs and perform physical activities (walk/stand/crawl/kneel).
• Cleanroom experience is a plus.
• Ability to multitask, prioritize, and take ownership of responsibilities.

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at ., © 2026 Careerjet All rights reserved