IT Support

Health Advocates Network, Inc.
Detroit, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 66K

Job location

Detroit, United States of America

Tech stack

Microsoft Windows
Break Fix
ServiceNow

Requirements

  • High school diploma or equivalent required.

  • Associates or Bachelors degree or 1-2 years of vocational technical training preferred

  • 1+ years of experience as a Field Technician, Break Fix Technician, etc.

  • One to three (1-3) years of successful experience in the area of Help Desk, Service Desk, or IT Support responsibilities required.

  • Experience working within a Windows 10 environment.

  • Ability to troubleshoot and resolve hardware and software failures.

  • Eager to learn & work within a team environment.

  • Customer service experience.

  • ServiceNow ITSM tool usage.

Benefits & conditions

  • Competitive pay rates, Referral opportunities, Comprehensive health, prescription, dental, vision, life, and disability plans, and more!

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