INFORMATION TECHNOLOGY MANAGER - APPLICATIONS AND ANALYTICS

The City of Torrance is seeking a dynamic and experienced leader for the position of Information Technology Manager - Applications and Analytics. This position will oversee day to day operations and manage staff in the Applications and Analytics Division of the IT Department. The IT Manager - Applications and Analytics plans, develops, implements, and supports the City's current and future business applications, ensuring the applications are meeting business requirements and goals and help to fulfill end-user requirements. This position will be the architect for enterprise solutions, business intelligence, data analytics, and other data driven management principles. Creativity and resourcefulness with expert knowledge and experience are vital skills to accomplish goals and objectives and apply software development and applications support concepts. This position functions as a consultant and provides professional advice on technology solutions to meet the business and operating needs of all City departments. Key Responsibilities:

• Applications & Systems Leadership: Plan, direct, and oversee the design, development, implementation, integration, and maintenance of enterprise business applications across client-server, web, mobile, and cloud platforms.
• Enterprise Architecture & Technology Strategy: Lead the development of enterprise architecture standards and long-term technology strategies, ensuring scalable, secure, and innovative solutions aligned with City goals.
• Data Analytics & Business Intelligence: Direct the development of data analytics, reporting platforms, and business intelligence solutions to support data-driven decision-making, transparency, and operational efficiency.
• Division Operations & Performance Management: Manage daily operations of the Applications and Analytics Division, including project prioritization, service delivery, workload management, and performance monitoring through ITSM systems and metrics
• Staff Leadership & Development: Manage division staff and provide day-to-day leadership to ensure a high-performance, customer-focused work environment.
• Project & Portfolio Management: Oversee complex IT project portfolios, ensuring projects are delivered on time, within scope and budget, and aligned with organizational priorities and stakeholder expectations.
• Governance, Quality Assurance, & Process Improvement: Establish and enforce policies, procedures, change management, and quality assurance practices to ensure reliable, secure, and efficient application services and continuous process improvement.
• Stakeholder Engagement & Internal Consulting: Serve as a strategic advisor to City departments and leadership, assessing business needs, recommending technology solutions, and coordinating cross-departmental initiatives to enhance service delivery.

Any combination of education and experience that provides the required knowledge and skills is qualifying. A typical way of obtaining the knowledge and skills would be:

Graduation from a college or university with a Bachelor's degree in computer science or a related field such as information technology or information security and over seven years of enterprise applications development and support in the government or business environment, including at least three years of supervisory and project management experience;or an equivalent combination of training and experience.

Experience in the following areas is highly desirable: Application development using programming languages such as JavaScript, Python, and .NET technologies; system integrations, REST API; database administration and management such as Microsoft SQL Server; and Microsoft Power Platform technologies and SharePoint.

License and Certificates

Must possess and maintain an appropriate valid California driver's license.

Certifications in enterprise applications development, GIS technologies, cybersecurity, database management, Microsoft Power Platform, or programming languages are highly desired.

Ideal Candidate

Successful candidates will possess the following:

• Extensive experience designing, implementing, and supporting enterprise business applications across client-server, web, mobile, and cloud-based platforms;
• Strong expertise in enterprise architecture, including systems integration, solution design, and the development of scalable, secure, and interoperable technology environments;
• Proven experience building and managing data analytics and business intelligence platforms, including reporting, data modeling, and data governance practices;
• In-depth knowledge of IT governance, change management, and quality assurance frameworks, with experience implementing structured processes to support reliable application delivery;
• Demonstrated experience managing and supporting complex IT systems portfolios, including project tracking systems (ITSM), application performance monitoring, and lifecycle management;
• Previous experience working in a municipal, government, or large enterprise environment;
• Excellent leadership and interpersonal skills;
• Strong problem-solving abilities and a customer-centric approach to service delivery; and
• Familiarity with emerging technologies and trends in IT management., + High School Diploma or GED
• Some College Coursework
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

05

Please specify the degree(s) you possess and the major course of study for each. Please type "N/A" if not applicable.

06

How many years of progressively responsible experience in enterprise applications development and support in a government or business environment do you possess?

• None
• Less than 1 year
• 1-3 years
• 3-5 years
• 5-7 years
• More than 7 years

07

How many years of supervisory and project management experience do you possess?

• None
• Less than 1 year
• 1-3 years
• More than 3 years

08

Please check any of the areas listed below in which you possess experience:

• Application Development using Programming Languages such as JavaScript, Python, and .NET Technologies
• System Integrations
• REST API
• Database Administration and Management such as Microsoft SQL Server
• Microsoft Power Platform Technologies
• SharePoint

09

Please specify any relevant certifications in enterprise applications development, GIS technologies, cybersecurity, database management, Microsoft Power Platform, or programming languages that you possess. Please type "N/A" if not applicable.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!

The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits for Executive and Management Employees bargaining unit, visit:: https://www.torranceca.gov/our-city/human-resources/salary-resolutions#

The City Torrance California, the eighth largest city in Los Angeles County, is a vibrant coastal city situated in the South Bay region of Southern California. With nearly 150,000 residents and a peak daytime population that grows to 250,000 or more, Torrance spans an area of almost 22 square miles, including a picturesque mile of beach. Known for its diverse culture and strong sense of community, the city offers a blend of natural beauty and urban convenience, boasting a rich history, an array of parks, excellent schools, and a thriving business sector. The City of Torrance is governed by the Council-Manager form of government with an elected Mayor and six Council Members who appoint a City Manager, a City Attorney, and members of 14 advisory commissions, boards, and council. The Executive team works under the direction of the City Manager based on merit principles. Torrance is a full-service city with an annual operating budget of $525.4 million, capital improvement plan of 182.1 million and a staff of over 1,600 organized in 14 departments. Torrance features world-class medical and research facilities, vibrant shopping, four-star dining, as well as an intricate mix of burgeoning industrial and commercial facilities. Torrance is one of the few cities in the South Bay to feature its own municipal airport and support facilities. It is also considered to be a "headquarters" city, with major corporations such as Sunrider International, Alpinestars USA, Health-Ade Kombucha, Pelican Products, L3 Harris Technologies, RapiScan Systems, American Honda Motor Company, and Robinson Helicopter Company all calling Torrance home