IT Support Specialist
KLINGER COMPANIES, INC.
Sioux City, United States of America
28 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Sioux City, United States of America
Tech stack
Microsoft Windows
iOS
Desktop Computing
Microsoft Office
Office Suite
Information Technology
Laptops
Job description
We are looking for that candidate who not only enjoys supporting others with their IT needs but one who like being part of a growing and continual learning environment. The candidate will be front line support for all employees of varying skill levels while also maintaining and managing devices and software for the end-users.
The candidate must have a desire to learn new technologies and utilize their troubleshooting skills regularly.
Salary is DOE
Responsibilities for this job include but are not limited to:
- Install, configure, and troubleshoot hardware, including desktops, laptops, mobile devices, and printers.
- Knowledge of Microsoft Windows, Office 365, and Apple IOS environment.
- Provide technical support and guidance to users with questions and issues related to computer systems, mobile devices, and software/hardware.
- Provide routine and emergency support to team members in person, over the telephone, and/or through remote support systems.
- Collaborate with other IT personnel in the completion of projects as assigned by supervisor.
- Promote and adhere to security practices and procedures to safeguard company resources.
- Maintain inventory and required documentation.
Requirements
- Strong analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Windows and Office Suite and related software.
- Excellent interpersonal and communication skills.
- Post offer, pre-employment drug testing & E-verification are required.
Education and Experience:
- Associate Degree in Computer Science or equivalent experience preferred.
- 3+ years of experience assisting in technical and end-user support.
Benefits & conditions
- Comprehensive life, health, dental, vision and disability insurance program
- 401(k) plan with employer match
- Bonus Potential
- Paid vacation
- Safety and Wellness incentive programs
- Company paid professional training and certification courses as required.
- On-site fitness center
About the company
Klinger Companies, L.L.C., is a group of four construction companies headquartered in Sioux City, Iowa that has been in business since 1919. Longevity, culture, and appreciation are just a few words that define us. Our people are our most important resource and we make sure to invest in each one and make them an integral part of the company.