Change Manager
Role details
Job location
Tech stack
Job description
We are seeking a highly skilled and innovative Change Manager to join our team in the greater DMV area, supporting the Army National Guard., * Manage RFC lifecycle: intake, impact analysis, scheduling, approvals, implementation coordination, and closure.
- Convene and/or support Change Control Boards (CCBs)/ECABs; document impact, risks, rollback plans, dependencies, and approval decisions.
- Validate change readiness with engineering, cybersecurity, operations, and program teams to reduce risk to production, COOP, staging, and test environments.
- Maintain and publish change schedules, calendars, and cross-domain coordination to avoid conflicts and preserve critical paths.
- Track and report change metrics (volume, approval cycle time, success rate, rollbacks) and maintain dashboards for leadership.
- Enforce change documentation standards, change records, and communication plans; ensure change evidence is available for audits and RMF/eMASS submissions.
- Drive continuous improvement of change processes, CAB effectiveness, and change governance.
- Support post-implementation reviews, lessons learned, and configuration baseline updates.
Requirements
- Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
- Clearance: TS/SCI (active)
- Education / Training / Certification: Candidate must meet ONE:
- Bachelor's degree in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering; OR
- Relevant DoD/Military training (e.g., Cyber 101; IT Project Manager (Advanced) Playlist); OR
- Relevant certifications (examples below).
- Experience: Change/release management, ITSM, or operations experience with at least 3 years in enterprise change roles supporting 24/7 environments.
- Skills: Change governance, CAB facilitation, impact analysis, stakeholder coordination, configuration management, audit readiness, and reporting/dashboard design.
Acceptable Certifications (one or more preferred)
- RCCE Level 1, CCISO, CCSP, CISA, CISM, CISSP, CISSP-ISSEP, CISSP-ISSMP, DAWIA PM Advanced, FITSP-A, FITSP-M, GFACT, GSLC
Desired / Preferred
- Prior ARNG/DoDIN/DoD change management or NOC release coordination experience
- Experience with ITSM platforms (ServiceNow/Remedy), CMDB integrations, and multi-domain (NIPR/SIPR) release coordination
- Familiarity with DISA STIGs, IAVM processes, RMF/eMASS evidence needs, and ITIL practices
Benefits & conditions
$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.