Information Technology Generalist Administrator 1
Role details
Job location
Tech stack
Job description
Do you thrive in a fast-paced environment, enjoy a wide variety of technical work, and take pride in delivering high-quality customer service? The Public Safety Delivery Center is hiring a motivated IT professional to join Technology Services and support the applications and services used by Pennsylvania State Police staff and members. If you like working with new and emerging technologies and pushing beyond the status quo, this role is for you., This position provides advanced technical support for highly complex, mission-critical technology systems at the Pennsylvania State Police (PSP) Academy Complex and is assigned to the Enterprise Technology Services Office. The incumbent works independently to ensure the secure, reliable, and efficient operation of IT systems across multiple academy facilities, including the Marquee Building, Procurement and Supply, Bureau of Emergency and Special Operations, stables, kennels, garages, museum, gym, and indoor and outdoor shooting ranges. The role requires a strong understanding of enterprise IT policies and initiatives, along with the execution of required compliance actions. The incumbent collaborates with end users, IT groups, and vendors to troubleshoot and resolve technical issues. Work assignments are provided by IT management and local business representatives, with clearly defined objectives and completion timelines. Additional duties:
- Serve as the primary enterprise-level point of contact (POC) for academy business areas regarding IT strategy, projects, and initiatives
- Lead the architectural planning, installation, configuration, optimization, and lifecycle management of hardware and software
- Lead IT planning and procurement activities
- Manage vendor relationships and third-party service providers
- Provide technical expertise for special projects as directed, * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position., * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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Requirements
Do you have a Associate's degree?, * One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2; or
- Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
- Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field; or
- One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
- An equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirement:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
Benefits & conditions
$77,379 - $117,497 a year Military leave, Paid parental leave, Parental leave, Health insurance, Retirement plan, Paid time off, Vision insurance, Dental insurance, Paid sick time, Paid military leave, Internal mobility program, Flexible schedule Dauphin County, PA, * Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
- Variations to work hours required due to overtime.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices., We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
