Application Administrator III
Role details
Job location
Tech stack
Job description
Maintain & support existing Integration business system applications. Axway B2Bi, Axway Transfer CFT, and all associated support systems., Application Administration · Ability to perform all duties of the Application Administrator II.
· Windows and Linux OS experience.
· Perform application troubleshooting and maintenance activities.
· Perform application upgrades and patching.
· Maintain good working relationships with application Vendors.
· Maintain application integrity.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
· Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
· Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
· Maintain discretion and confidentiality in all areas pertaining to the IT systems.
· Comply and follow all procedures within the company security policy. · Provide leadership in Integration projects for both Customers and Vendors
· Provide regular updates for appropriate managers.
· Drive continuous improvement through trend reporting analysis and metrics management.
· Document application processes and procedures.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are consistent with industry standards.
· Understand and embrace the business and IT strategic direction.
· Effective and efficient workload management. Good email management skills. Prompt meeting attendance.
· Work with Audit teams and adhere to compliance procedures.
· Respond to and participate in on-call support and scheduled maintenance activities.
· Improve and keep skill sets relevant and up to date.
· Travel to and attend annual Vendor conferences.
· Work irregular hours when needed.
Partner Integration
· Understand B2B concepts and protocol such as AS2/AS3, SFTP, SSH, PKI digital certificate encryption and management. · Interact with functional resources to understand &/or clarify requirements. · Develop architectural and process solutions per our technical analysis to match functional specification. · Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
· Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Support · Provide assistance to EC Operations staff in supporting Trading Partners as required
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Teamwork · Participate in the exchange of ideas and information within the department. · Ask questions; encourage input from team members. · Confer with reporting manager on complex or unusual situations. · May perform other duties and responsibilities as assigned.
Requirements
· Customer service skills as well as effective communication skills - both verbal and written. · Ability to follow written and verbal directions. · Good working knowledge of standard computer operating systems, i.e. Microsoft, Linux.
· Good working Knowledge of Axway B2Bi, and Axway CFT Transfer. · Understanding of database objects, tables, views, keys, indexes, stored procedures. · Understanding of software design methodologies. · Working knowledge of Relational Databases.
· Experience with Containerization, specifically knowledge of Kubernetes
· Ability to develop Visio diagrams and PowerPoint presentations. · Knowledge of networking protocols. · Knowledge of SAP and IDOC processing. · Knowledge of EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0. · Good logical, analytical & mathematical skills. · Good organizational skills. · Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Ability to define problems, collect data, establish facts, and draw valid conclusions. · Ability to operate a personal computer including using a Windows based operating system and related software. · Advanced PC skills, including training and knowledge of Jabil's software packages. · Ability to deal with standardized situations with only occasional or no variables. · Ability to read and comprehend simple instructions, short correspondence, and memos. · Ability to compute rate, ratio, and percent and to draw and interpret graphs., BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.