AI Technology Training Specialist
Role details
Job location
Tech stack
Job description
You will be responsible for designing and delivering training programs, supporting the firm's legal AI training initiatives, onboarding users to new AI-enabled tools, and providing day-to-day guidance to help attorneys integrate these technologies into their workflows. Essential Job Responsibilities: Training Program Development & Delivery:
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Design and deliver comprehensive training programs on AI-enabled legal technologies and knowledge management tools for attorneys and staff at all levels.
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Create engaging training materials including user guides, quick reference cards, video tutorials, and interactive learning modules.
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Develop and maintain curriculum for the firm's legal AI training, including both foundational and advanced training tracks.
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Conduct live training sessions (in-person and virtual) ranging from large-group presentations to small workshops and one-on-one coaching.
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AI Training Support:
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Collaborate with the IT team to support ongoing legal AI training initiatives and programming.
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Coordinate logistics for legal AI training events, including scheduling, communications, registration, and materials preparation.
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Identify and recommend external training resources, certifications, or learning opportunities to complement internal programming.
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Collaborate with IT team to ensure consistency across all user support. User Onboarding & Support:
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Lead onboarding processes for new AI tools and technology platforms, ensuring smooth user adoption.
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Provide responsive day-to-day support to users encountering questions or challenges with AI technologies.
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Create and maintain a knowledge base of frequently asked questions, common issues, and solutions.
Administrative & Operational Support: Maintain training schedules, enrollment systems, and attendance records.
- Coordinate with vendors for training resources, system updates, and technical support.
- Manage training room technology and ensure all equipment is functional for sessions.
- Skills, Knowledge & Abilities
Requirements
Large law firm environment preferred
- Experience with automation tools (such as Contract Express, Neota Logic, Hot Docs) and AI-enabled due diligence review tools (such as Kira, eBrevia or Luminance) or eDiscovery tools is preferred.
- Education & Experience:
- Bachelor's degree in education, instructional design, communications, or related field or equivalent combination of education and relevant experience.
- 2-4 years of experience in training, instructional design, or technical support.
- Experience developing and delivering technology training programs.
- Experience supporting legal technology, knowledge management systems and AI tools at a law firm is required.
Benefits & conditions
Our benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off.