Network Manager

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position., * Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel.

• Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME.

• Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues.

• Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract.

• Ensure compliance with DoD, Army, and APG network security and authorization requirements.

• Maintain and update network diagrams, documentation, SOPs, and configuration baselines.

• Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance.

• Manage user access, permissions, group policies, and account requests in coordination with security personnel.

• Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools.

• Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies.

• Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control.

• Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration.

• Track network incidents, produce reports, and recommend improvements to enhance stability and security.

• Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes.

Do you have experience in Wireless networking?, Do you have a High school diploma or GED?, * Education Requirements: High school diploma or GED equivalent

• Level of Experience Requirements:

• 5+ years of professional network administration or network operations experience in a DoD or enterprise environment.

• Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks.

• Experience coordinating with help desk operations and technical teams.

• Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls.

• Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments.

• Ability to produce accurate and clear technical documentation, network diagrams, and SOPs.

• Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership.

• Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions.

• Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements.

Knowledge, Skills, Abilities, and Other Characteristics

• Knowledge of enterprise network hardware (switches, routers, access points, firewalls).

• Understanding of SATCOM/baseband integration requirements as they relate to network connectivity.

• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.

• Ability to work independently, make informed decisions, and escalate issues appropriately.

• Ability to collaborate effectively across multiple technical and non-technical teams.

• Strong analytical and problem-solving skills for diagnosing complex network issues.

• Ability to maintain meticulous documentation and configuration control., The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally).

• Must be able to work in server rooms, communications closets, and warehouse environments (occasionally).

• Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments.

• Must be able to climb short ladders or access raised floors/rack systems occasionally.

Work Environment

The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Setting:

• Standard full-time schedule with availability for occasional after-hours or emergency network support.

• Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations.

• Schedule and Flexibility:

• Standard full-time schedule; mission requirements may require occasional after-hours support.

• Must be flexible and responsive to high-priority or urgent tickets.

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

• Must meet APG access requirements, including background screening or security badges.

Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard.