Cloud Solution Architect - Cloud & AI Data Platform

• Act as the technical service leader and SME on the entire lifecycle of Success Program services focused on Cloud & AI Data Platform. This includes aligning service architecture and design with business priorities and requirements, orchestrating build and deployment, managing updates, and supporting change adoption.
• Demonstrate thought leadership and subject matter expertise across AI service components, developing IP, influencing design and delivery quality, and enabling others through strategic guidance.
• Lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure Synapse Analytics, Azure Databricks, Azure Data Factory, Azure SQL, Microsoft Fabric, Azure AI Foundry, MLOps, Azure Machine Learning, and data governance platforms.
• Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with customer and partner architects, C-level Technical Decision Makers (TDMs), and business stakeholders.
• Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs).
• Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments.
• Support team technical skilling on Microsoft data & AI platforms based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas.
• Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience., * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Demonstrated technical expertise in at least one of the following Microsoft data & AI platforms:
• Azure Synapse Analytics
• Azure Databricks
• Azure Data Factory
• Azure SQL / Microsoft Fabric
• Azure Machine Learning & MLOps / Azure AI Foundry
• Data & AI certifications (e.g., Microsoft Certified: Azure Data Engineer Associate (DP-203); Microsoft Certified: Azure AI Engineer Associate (AI-102).
• Experience with distributed data engineering, lakehouse architectures, and MLOps (e.g., MLflow, Azure ML).
• Experience integrating data governance and quality frameworks (e.g., Fabric Data Governance, Purview).

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.