Cloud Solution Architect - Cloud & AI Applications

Are you insatiably curious, deeply passionate about the realm of AI & Applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Cloud Solution Architect (CSA) - Cloud & AI Applications for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

We are looking for a Cloud Solution Architect - Cloud & AI Applications to help customers bring their AI-powered applications to production scale on Azure. In this customer-facing role, you'll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, App Services, Serverless, Containers, and GitHub. As part of the Cloud + AI Apps team, you will deliver engagements with accountability for customer satisfaction, delivery excellence, Cloud consumption growth, and successful deployment for the customer. You will ensure production readiness of mission-critical workloads like Azure AI Foundry, AKS, App Services, and GitHub with a variety of languages like C#, Python, and .NET, plus collaborate with customer executives, developers, and engineers to turn innovation into real-world outcomes.

By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will very according to role.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities

• Engage with customer IT and business leaders to understand their application and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.
• Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, Containers, and GitHub.
• Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the Customer Success Account Manager.
• Drive next best actions and generate incremental Cloud pipeline from each engagement.
• Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Provide delivery oversight and escalation support for key Cloud Acceleration Factory engagements across AI and App Innovation projects.
• Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases.
• Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and remove adoption blockers.
• Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.
• Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends, while contributing to internal and external technical communities.
• Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Azure AI Foundry, AKS, App Service, APIM, and GitHub.
• Collaborate hands-on with customer development teams to understand their application landscape and constraints, then design and drive application migration and modernization strategies that improve scalability, resiliency, and readiness for AI-powered workloads on Azure.
• Demonstrate a growth mindset by continuously aligning your skills to customer needs, contributing to knowledge sharing, and mentoring others to accelerate customer outcomes.
• Embody our culture and values

Do you have experience in Technical solutions implementation?, Do you have a Master's degree?, Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

• OR equivalent experience, * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR a Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Proficiency in workloads including Azure AI Foundry, AKS, App Service, APIM, and GitHub.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.