Systems Engineer

The Endpoint Engineer is an established performer that is responsible for managing, maintaining, and optimizing endpoint devices across the organization to ensure a secure and efficient user experience. This role focuses on deploying endpoint solutions, resolving technical issues, and supporting endpoint-related projects.

What you'll do:

• Maintains and supports endpoint management systems, including device imaging, patching, and software deployment.
• Monitors device compliance, security, and performance across all endpoints (Windows, macOS, mobile).
• Collaborates with IT teams to test, evaluate, and deploy endpoint software and hardware solutions.
• Implements configuration policies using tools such as Microsoft Intune, SCCM, or equivalent.
• Troubleshoots and resolves endpoint-related incidents and service requests.
• Develops and updates documentation related to endpoint configurations, policies, and procedures.
• Provides technical support to end users and escalates issues as needed.
• Assists in endpoint security initiatives, including antivirus, encryption, and device compliance monitoring.
• Participates in endpoint lifecycle management, including asset tracking, refresh cycles, and disposal processes.
• Supports endpoint-related projects and contributes to continuous improvement of IT services.
• Works on projects and assignments as part of a large work team.
• Performs accurate analyses, conducts research, and draws meaningful conclusions about potential job/work-area impacts.
• Draws from prior experience, interprets facts, and identifies incomplete data/anomalies to solve problems.
• Uses innovative solutions to enhance personal work and, where applicable, the work of the team.
• Effectively applies functional, process, and procedural or technical imagination to address business challenges.
• Provide guidance and assistance to entry-level professionals.
• Influences others within the job area through explanation of facts and policies to resolve routine issues.
• Performs other duties as needed.

• Bachelor's degree in a related field or equivalent education and/or experience.

• 2-4 years relevant experience or equivalent education and/or experience.

What you're good at:

• Demonstrates strong knowledge of technical, process, and business principals, industry practices and standards.

• Excellent communication, problem solving, and organizational skills.

• Able to multitask, prioritize, and manage time effectively.

• High level of integrity and discretion in handling sensitive and confidential data.

• Proficient using Microsoft Suite of products.

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk., Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.