Help Desk Technician

• Load various software updates

• Provide maintenance on various computer hardware

• Maintain organization and cleanliness in the operations room

• Track inventory of computer-related supplies

• Answer Help Desk Calls professionally and courtesily

• All other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must successfully pass a criminal background check

• Must be at least 18 years of age

• Detailed knowledge of Microsoft workstation operation systems

• Excellent problem-solving skills, including the use of remote management systems

• Able to work days, nights, weekends, and holidays as needed

Education and/or Experience

• High School Diploma or equivalent, college preferred

• 1-3 years of working experience within PC support

• Extensive experience installing, maintaining, and upgrading Microsoft applications

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.