Test Center Administrator - Kansas City, MO
Role details
Job location
Tech stack
Job description
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
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Comply with all testing procedures and strictly adhere to company policies using careful judgment.
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Check in testing candidates, verify identification, and explain the exam process.
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Proctor / invigilate candidates while testing.
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Troubleshoot with internal departments to fix technical issues.
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Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
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Other duties assigned.
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts from Monday through Saturday - between the hours of 7:30 am and 8 pm, and about 2 Saturdays per month.
Sunday shifts would be infrequent, but a possibility if the need arises. The candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such with 10 hours weekly with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Requirements
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High school diploma or equivalent is required.
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Minimum of 1 year customer service experience is preferred.
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Experience proctoring or invigilating exams is highly preferred.
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Must be flexible in work hours and days.
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Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
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Must be able to sit for long periods of time and also escort candidates to and from t
