Senior Information Security Analyst

At Cincinnati Children's Hospital Medical Center, technology is more than infrastructure - it is mission-critical to advancing pediatric care, groundbreaking research, and life-saving innovation. As a Senior Information Security Analyst, you will help safeguard the systems and data that power one of the nation's leading children's hospitals. This is an opportunity to lead meaningful security initiatives, strengthen enterprise resilience, and collaborate with forward-thinking teams dedicated to protecting patients, families, and clinical excellence. In this role you will lead our continued maturing of our DLP program. If you are driven to make a real impact where security and healthcare intersect, this is where your expertise matters most., Project management

• Help manage the design, development, and implementation of systems to protect CCHMC data.
• Identify the appropriate resources needed to complete small projects.
• Support communication between internal and external parties on project related issues and developments.
• Develop and manage project plans.
• Determine the scope and complexity of midsized to large projects.
• Work with cross functional teams.
• Prioritize assigned tasks and projects based upon directives from supervisors or customers.
• Be responsible for components of the incident response process and be able to run the cycle when an incident occurs.

Analysis

• Analyze, design, implement, and maintain moderately complex systems that greatly improve clinical care and patient management.
• Plan and conduct system testing.
• Document testing outcomes.
• Develop technical designs and build tools to automate repetitive tasks to minimize errors and prevent downtime.
• Design, write, and prepare complete user and technical documentation.
• Analyze existing documentation and provide corrections and enhancement.
• Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions.

Technical support

• Provide technical support and third-level problem resolution assistance for production and process issues.
• Troubleshoot and decipher error messages.
• Identify required resources to resolve minor to large issues.
• Utilizes appropriate Change Control methods to implement system solutions.
• Proactive in the identification of potential issues and conceptualizing solutions.
• Advance projects to decrease downtime and system issues.
• Train teammates in evaluating and monitoring system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies.
• Participate in on-call support rotation and handle incident resolution, problem determination and resolution during that time.

Customer support

• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.
• Adhere to and promote continual adoption of change management policies and procedures.
• Model outstanding customer service behavior, including timely and effective follow-up with customers.

Knowledge development

• Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education.
• Develop and maintain positive relationships, both internal and external to CCHMC.
• Motivate people and encourage teamwork.
• Work well with others and foster a positive team environment.
• Prepare oral and written presentations.
• Conduct and participate in instructional seminars.
• Develop expertise in several Cincinnati Children's computer-based systems.

• Bachelor's degree in related field or equivalent combination of education and experience
• 5+ years of work experience in a related job discipline, * Experience with CrowdStrike DP and Microsoft PurView DLP

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: * Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years * Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding * Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) * One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune * Consistently certified as great place to work * A Leading Disability Employeras noted by theNational Organization on Disability * Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.