Network Administrator
Role details
Job location
Tech stack
Job description
Southside Electric Cooperative (SEC) is seeking a well-rounded and experienced Network Administrator to develop, monitor, and maintain a system network to meet the needs of the Cooperative. Responsibilities also include maintaining our Voice & Data networks, VOIP telephone and IVR systems, Cyber Security, Mobile Technology, and Business software solutions.
This is an onsite position based at our headquarters office in Crewe Virginia with occasional travel during business hours to our offices in Dinwiddie, Powhatan, and Altavista. There is no remote or hybrid option for this position.
Network LAN/WAN - Voice, Data & Security
o Install, configure, maintain, test, and troubleshoot the Cooperative's hardware and software pertaining to network operations including Cooperative-owned facilities (Microwave data systems) and public facilities provided by telecommunications companies. Evaluate and recommend changes for current and future network requirements to meet the Cooperative's needs.
o Ensure the Cooperative computer networks meet PCI Compliance, NERC CIP compliance, and all industry standard and regulatory security requirements.
o Analyze and resolve network access problems and issues associated with server hardware, virtual infrastructure, (Nutanix), network operating systems, and network applications.
o Direct contractors working on network and security appliance device configurations during implementation and maintenance.
o Configure and maintain network security systems to protect data from unauthorized users. Identify and resolve security violations and report those to management.
o Implement network security policies and procedures as directed.
o Ensure LAN/WAN security access and protect against unauthorized access, modification, or damage.
Internet/Intranet Web
o Assist the Member Engagement & Communications (MEC) department with network and security support to meet the Cooperative's website needs.
o Assist MEC with vendors or consultants on any problems, questions and testing of revisions to the websites.
Business Continuity and Disaster Recovery
o Responsible for assigned portions of IT network-related disaster recovery plan including, but not limited to network restoration, security, and critical IT systems.
Documentation
o Document all issues and changes in detail on all work including, but not limited to, network hardware and software, security, e-Business, configurations, installations, patches, revisions, and credentials.
o Store documentation in media safe vault as directed in IT Recovery Plan
o Document all IT issues and their resolutions.
Support
o Support users on complex issues and other knowledgeable areas.
o Work closely with the IT team to share knowledge, assist, and provide backup.
o Log and manage issues and projects utilizing an IT ticketing system.
Requirements
- High School diploma or GED required
- Four-year degree or experience in Information Technology or related field
Certifications:
- Cisco CCNA or equivalent required
- Cisco CCNP, CCIE, or equivalent desired
- Microsoft MCSA, MCSE, or equivalent desired
- Security + or equivalent desired
Experience:
- Four or more years' progressive work experience in a complex, related computer environment focusing on networking, security, and e-business.
Residency requirement:
Must reside within 60 minutes legal driving time to the headquarters office in Crewe or relocate within 30 days of hire.
Benefits & conditions
Because SEC employees take great care of our members, we reward them with a very competitive salary and an excellent benefits package that includes:
- Employer sponsored Retirement plan after one year of service.
- Employer contributions to employee 401(k) accounts after one year of service. (Employees may contribute after completing a full calendar month of service.)
- HDHP Anthem HealthKeepers health insurance with 100% employer paid premium for employees and 95% employer paid premiums for their eligible dependents. (Anthem KeyCare is also available with a small employee premium.)
- Anthem Dental and Vision, with 100% employer paid premiums for employees and their eligible dependents.
- HSA with annual employer contribution.
- Health Reimbursement Arrangement (HRA).
- Basic Life Insurance and AD&D insurance, each at 3x annual salary for employees with 100% employer paid premium.
- Affordable life insurance for dependents including $20,000 life insurance per child for only $2 per month.
- Tuition reimbursement including books and fees.
- LifeLock with Norton
