Desktop Support Technician

• Analyzing desktops hardware, software, and operating systems

• Imaging machines from scripts

• Identifying, diagnosing, and resolving issues

• Maintenance of good documentation

• Working with vendors for warranty issues

• Providing support in networked environments

• Collecting requests from customers onsite

Do you have a valid Driver's License license?, Do you have experience in Remote Desktop Protocol (RDP)?, We are looking for self-motivated IT Helpdesk / Desktop Technicians to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices in the Jacksonville area., * Ability to work an 8am- 5pm shift Monday- Friday

• At least 1 Year experience as a IT helpdesk or IT desktop technician

• Must be able to pass 10 year criminal background check & drug screen

• Clean driving record and valid driver's license required

• Comfortable with onsite customer interaction

• Physical requirements of position: able to lift up to 70 lbs., * IT Help desk: 1 year (Required)

License/Certification:

• CompTIA A+ (Preferred)

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, * Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

IT Network Solutions Group is an Equal Opportunity Employer with benefits for all Full time employees.