CommunicationCustomer ServiceOperationsLeadershipMarketingFull Stack DevelopmentScalabilityCase ManagementApplication Programming Interface

The Salesforce Public Sector Practice Architect designs, governs, and executes scalable, secure, and compliant Salesforce solutions for government agencies. This role combines deep platform expertise with strong business and regulatory acumen to translate various agency requirements into robust multi-cloud architectures aligned with standards such as FedRAMP and NIST.

Key Responsibilities

• Lead end-to-end functional architecture for Salesforce Public Sector implementations (PSS, AE1, Service Cloud, Digital Front Door, OmniStudio).

• Translate government processes into secure, scalable solution designs, including data models, integrations, and security frameworks.

• Produce architecture artifacts (ERDs, sequence diagrams, integration maps).

• Participate in presales solution meetings, translate client requirements into demos, and deliver solution proposals.

• Advise stakeholders, build demonstrable assets, create sales enablement, coordinate marketing activity, and run workshops., Remote CommunicationCustomer ServiceOperationsLeadershipMarketingFull Stack DevelopmentScalabilityCase ManagementApplication Programming Interface (API)Problem SolvingStakeholder ManagementDevOpsData ModelingBusiness ValuationAnalytical ThinkingBusiness IntelligenceCritical Illness InsuranceAdaptabilitySystems ArchitectureProcess DesignRequirements AnalysisIT Security ArchitectureBusiness TransformationTechnology StrategiesFedRAMPSalesforce Certified Service Cloud ConsultantSequence DiagramPresalesRegulatory FrameworksSales EnablementCloud Design

Public Sector Expertise:

• Knowledge of government programs (benefits, case management, licensing, grants, inspections, citizen services)

• Experience with State and/or Local agencies and regulatory frameworks (Must have); Federal agencies and regulatory framework (Nice to have)

Business & Technical Skills:

• Strong process design, requirements analysis, and solution scoping

• Deep Salesforce expertise: Public Sector Solutions, Service Cloud, Experience Cloud, OmniStudio, APIs, LWC, Apex, integrations, security architecture, and DevOps

• Understanding of compliance frameworks (FedRAMP, NIST 800-53, CJIS, HIPAA)

Soft Skills:

• Excellent communication, stakeholder management, and leadership

• Strong analytical thinking, problem solving, and ability to drive consensus

• Adaptability and ownership in fast-paced public sector environments

Experience:

• 7 or more years of Salesforce experience, 3 or more years as an architect

• 3 or more years of experience supporting public sector clients

• Proven success leading large, multi-system Salesforce programs

Preferred Certifications:

• Salesforce Application or System Architect

• Public Sector Solutions

• OmniStudio Consultant

• Service Cloud Consultant

• Marketing Cloud (Nice to Have) Job Type & Location

This is a Permanent position based out of Atlanta, GA. Pay and Benefits

The pay range for this position is $128000.00 - $192000.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave Workplace Type

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