Desktop Support

Resource Logistics, Inc.
Milwaukee, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 46K

Job location

Milwaukee, United States of America

Tech stack

Microsoft Windows
Apple Mac Systems
Configuration Management Databases
Issue Tracking Systems
Knowledge Management
Microsoft Office
Office365
ServiceNow

Requirements

Do you have experience in macOS?, Relevant Experience : 3 Years minimum

Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) ,

Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,

Video Conference Rooms Devices (Audio & Video)

Tools : Windows OS, MS Office, O365, Mac OS (preferred)

Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)

Others : Excellent Communication - soft skills (read, write & speak)

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