Desktop Support
Resource Logistics, Inc.
Milwaukee, United States of America
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 46KJob location
Milwaukee, United States of America
Tech stack
Microsoft Windows
Apple Mac Systems
Configuration Management Databases
Issue Tracking Systems
Knowledge Management
Microsoft Office
Office365
ServiceNow
Requirements
Do you have experience in macOS?, Relevant Experience : 3 Years minimum
Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) ,
Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,
Video Conference Rooms Devices (Audio & Video)
Tools : Windows OS, MS Office, O365, Mac OS (preferred)
Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)
Others : Excellent Communication - soft skills (read, write & speak)