Desktop Support I

• Aid in troubleshooting smartphones and other related ad hoc devices.
• Point of Sale Experience

Project Details: The technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Working conditions may include dark, dirty, or unsanitary locations, including insects and near animals. About MARS Solutions Group: MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals., What you will do Johnson Controls is hiring! We are seeking a forward-thinking, energetic, collaborative technical enthusiast to join our team as a Senior Software Engineer focus…

• 30 days ago

Note: Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Additional details: This is a continuation of 155963 due to a candidate falling off during onboarding. Please do not resubmit previous candidates. Top Skills & Years of Experience:

• 1-3 years customer service experience.
• 2-year degree in an IT related field or current progress towards a degree in combination with experience.
• Familiarity with Microsoft Active Directory
• Familiarity with Microsoft SCCM imaging software
• Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
• Participate in installing, configuring, and maintaining computer operating systems and images.
• Install and troubleshoot peripherals for users, including printers, scanners, and AV equipment.

• $95,000-130,000 per year

MARS Solutions Group is looking for an experienced Desktop Support I located in Wauwatosa, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability., © 2026 Careerjet All rights reserved