Windows Identity Engineer
Role details
Job location
Tech stack
Job description
A Windows Desktop Administrator is responsible for managing, maintaining, and supporting Windows-based desktop environments across the organization. The role ensures systems are secure, updated, and optimized for end users while providing technical support and troubleshooting hardware and software issues.
They work closely with IT teams to deploy applications, enforce security policies, manage device configurations, and ensure a smooth user experience., Install, configure, and maintain Windows desktop operating systems. Manage system imaging, deployment, and configuration. Monitor system performance and resolve desktop-related issues.
- User Support:
Provide Level 2/Level 3 technical support for desktop, laptop, and peripheral issues. Troubleshoot hardware, software, and network connectivity problems. Support remote users and virtual desktop environments.
- Patch & Software Management:
Deploy OS patches and security updates. Install, upgrade, and manage enterprise applications. Maintain software inventory and license compliance.
- Endpoint Security:
Implement endpoint protection, antivirus, and security policies. Manage disk encryption and device compliance. Ensure desktops follow organizational security standards.
- Device & Asset Management
Manage laptops, desktops, printers, and mobile devices. Track hardware inventory and lifecycle management. Support device provisioning and retirement.
- Automation & Scripting : Automate tasks using PowerShell scripts. Maintain configuration standards and automated deployments. Key Technologies & Tools
Operating Systems Windows Server (for AD and policy management) Endpoint Management Microsoft Intune Microsoft Endpoint Configuration Manager (SCCM / MECM) Windows Autopilot Identity & Access Management Active Directory Azure Active Directory (Azure AD / Entra ID) Group Policy (GPO)
Security Tools Microsoft Defender for Endpoint BitLocker Endpoint Detection & Response (EDR)
Collaboration & Productivity Microsoft 365 Outlook Teams OneDrive Virtual Desktop Technologies Azure Virtual Desktop Citrix Virtual Apps and Desktops VMware Horizon Automation & Scripting PowerShell Batch scripting IT Service Management ServiceNow Jira Service Management BMC Remedy
Additional Skills Desktop imaging and deployment Patch management Network troubleshooting (TCP/IP, DNS, DHCP) Printer management Remote support tools Documentation and asset tracking
Certifications (Preferred) Microsoft Certified: Modern Desktop Administrator Microsoft 365 Certified: Endpoint Administrator
Requirements
Do you have experience in Windows?
