Solution Architect- Pharmacy/Clinical Implementati

Responsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise, As a Solution Architect within our consulting organization, you are tasked with leveraging your expert solution knowledge to recommend best practices for implementation and maintenance, as well as to design processes within your domain of expertise. Your role entails owning subject matter expertise, overseeing design, and ensuring the successful implementation of a particular component within the overall project.

Medication Management Solution Architect: The Medication Management Solution architect oversees the design of the system from start to finish during the implementation phase. Collaborating closely with clients, they pinpoint workflows and recommend optimal practices in line with industry standards. Acting as the primary source of knowledge, they guide both the project team and the client through the Medication Management implementation process. In this role, you'll spearhead client events, oversee clinical data gathering, recommend clinical and myAvatar best practices, analyze and design workflows, create documentation and myAvatar content, coach and mentor the solution team, mediate internal and client conflicts, and address troubleshooting and issue resolution.

Responsibilities

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.

Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.

Act as a primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer

Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.

Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.

Manage client expectations and ensure project delivery meets goals of engagement.

Coach, mentor and guide solution teams on recommended methodology practices

Bachelor's degree or equivalent relevant work experience

At least 5 years of health care information technology implementation or consulting working experience

At least 2 years Electronic Health Record solution work experience

At least 1 year of project management experience

Ability to communicate effectively with technical, clinical and operational teams

Ability to document and present architecture concepts, often narrowing complex ideas to a single overview

Ability to build strong client relationships and delivering client-centric solutions

Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems Preferred

At least 2 years Netsmart EHR solution work experience

For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.