Lead Product Owner, Digital Solutions

CENTERWELL, LIMITED PARTNERSHIP
Phoenix, United States of America
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 158K

Job location

Remote
Phoenix, United States of America

Tech stack

Agile Methodologies
Health Informatics
Decision Support Systems
EHealth
Scrum
Workflow Management Systems

Job description

The Lead Product Owner - Digital Solutions is a senior product leader responsible for defining and driving the strategy, roadmap, and delivery of a portfolio of digital health solutions. This role spans the full product lifecycle-from vision and discovery through launch, optimization, and scale-and operates with a high degree of autonomy.

As a leader within the product organization, the Lead Product Owner shapes enterprise-level digital strategy, guides technical and business decisions for complex product capabilities, and mentors Product Owners while partnering closely with engineering, clinical operations, data, design, and executive stakeholders.

Responsibilities

  • Own and lead a portfolio of digital health solutions (e.g., EMR enhancements, operational workflow tools, patient engagement platforms, analytics and decision support capabilities) aligned to strategy.

  • Define and drive product strategy, roadmaps, and enterprise-level prioritization, making key decisions on value trade-offs and release sequencing across multiple product teams.

  • Partner with clinical operations, compliance, engineering, data, and design to deliver scalable, user-centered registration solutions and oversee development of epics, requirements, and complex user stories.

  • Establish and monitor KPIs, ensure regulatory alignment (HIPAA, CMS, identity standards), and lead continuous optimization of digital registration performance post-launch.

  • Provide leadership and representation, including mentoring Product Owners, shaping team culture, and participating in senior leadership forums and cross-enterprise initiatives., As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

#LI-JM3

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Requirements

  • Bachelor's degree in a relevant field (e.g., Product Management, Health Informatics, Business), including experience leading enterprise-scale digital products.

  • 7+ years of product management (or related) experience, including 3+ years in a senior or lead role, ideally in digital health or virtual care.

  • Proven ability to define and deliver product roadmaps using Agile methodologies, including backlog management, sprint planning, and leading agile ceremonies.

  • Strong understanding of value-based care models, clinical workflows, and healthcare regulations.

  • Demonstrated success using data, user research, and clinical insights to guide product decisions, improve outcomes, and track key KPIs (e.g., roadmap delivery, feature adoption, NPS, care gap closure).

  • Excellent collaboration skills with clinicians, engineers, designers, and business stakeholders, and strong communication abilities to influence senior leadership and non-technical audiences.

  • Willingness to travel up to 25% within the U.S. to support product initiatives and stakeholder engagement.

  • Remote role; must be available to work normal business hours in Eastern Standard Time (EST).

Preferred Qualifications

  • Master's degree in business administration, Health Informatics, Public Health, or a related field.

  • Experience in senior-focused or Medicare Advantage care models, especially within virtual or hybrid care delivery systems.

  • Certification in Agile or Product Management, such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Pragmatic Institute certification.

Benefits & conditions

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About the company

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being., About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com., Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

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