Data Center Support Engineer
Role details
Job location
Tech stack
Job description
Maintain the physical integrity and availability of the data center infrastructure, requiring a mix of hardware proficiency, basic networking knowledge, and strict adherence to safety and operational protocols (e.g., ITIL) * Rack & Stack: Unboxing & Inventory Receiving new hardware (servers, switches, storage arrays), verifying contents, and updating asset management systems; Mounting Installing rails and mounting equipment into data center racks as per elevation diagrams; Decommissioning Identifying unused servers, unmounting, wiping data (when required), and preparing for recycling or disposal
- Cable Management: Patching and labeling copper and fiber optic cables between devices and patch panels
- Drive Swaps: Physically replacing failed hard drives (HDD) or solid-state drives (SSD) in hot-swappable bays
- Troubleshooting & Testing: Performing physical checks on servers, storage, and network switches including visual inspection, power cycling, and loopback testing
- Vendor Escort: Supervising third-party vendors (HVAC technicians, electricians, OEM repair technicians) to ensure adherence to security protocols
- Logistics / Shipping & Receiving: Managing the loading dock and ensuring incoming equipment is securely staged in a designated burn-in area
- Physical: Ability to lift 50+ lbs and work on ladders or under raised floors
- Technical: Familiarity with server vendors (HPE, Dell, Aruba, Cisco) and cable types (LC/SC fiber, RJ45)
- Tools: Proficiency with crash carts, cable testers, label makers, and basic hand tools
- Soft Skills: Strong communication skills to relay real-time status updates to remote engineers
Requirements
Must Have Skills * DataCenter Operations: 2+ years
- Rack & Stack: 2+ years
- Good To have Skills
- Comp TIA A 2+ years
- CCENT: 2+ years
- Windows OS: 2+ years
Benefits & conditions
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$110,000-130,000 per year Exciting opportunity to join a global building materials company delivering state of the art equipment to the steel and iron industry! This Jobot Job is hosted by: Matt Tassoni …
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8 days ago
