IT Infrastructure and Operations Project Manager

The IT Infrastructure & Operations Project Manager will lead and manage network infrastructure and server-related projects for a state healthcare agency. This role focuses on driving project execution, improving operational processes, and ensuring successful delivery of IT infrastructure initiatives aligned with business and regulatory requirements. · Support IT Infrastructure & Operations (I&O) initiatives · Manage network, server, and system-related projects · Drive process improvement, reporting, and project governance · Collaborate with internal teams, vendors, and stakeholders, Project Leadership & Delivery

• Lead IT infrastructure and server-related projects from initiation to completion

• Define project scope, objectives, timelines, and deliverables

• Ensure projects are delivered on time, within budget, and meet quality standards

Process & Methodology Implementation

• Establish and implement project management methodologies and best practices

• Drive SDLC processes and ensure alignment with organizational standards

• Improve efficiency, reporting structures, and operational workflows

Stakeholder & Team Management

• Collaborate with technical teams, business stakeholders, and vendors

• Lead and mentor project administration team members

• Communicate effectively with leadership and cross-functional teams

Risk & Performance Management

• Identify, assess, and mitigate project risks

• Monitor project progress and provide status reports and metrics

• Ensure all deliverables meet project milestones and deadlines

Documentation & Reporting

• Develop and maintain project plans, reports, and documentation

• Utilize tools such as MS Project, Microsoft Office, and SolarWinds

• Prepare reports for both technical and non-technical audiences

Infrastructure & Technical Coordination

• Support projects involving network infrastructure, server operations, and system implementations

• Participate in system assessments and technology evaluations

• Collaborate on infrastructure improvements and modernization efforts

· 10+ years of experience in Project Management · 5+ years of experience in IT Infrastructure (network, server, system operations) · Strong experience with SDLC methodologies and project governance · Experience with project management tools (MS Project) · Excellent communication, leadership, and stakeholder management skills Preferred Skills: · Experience in healthcare or public sector environments (Medicaid, Social Services) · Knowledge of HIPAA, CDC, and infrastructure security frameworks · Experience with Microsoft technologies and SolarWinds tools · Additional IT certifications Education & Certifications:

• Bachelor's degree (or equivalent experience)

• PMP Certification (Required)

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