Data Support Specialist

Our client is looking for a member to join data support operations directly in support of their customer in Taylor, Texas. Must be able to provide courteous and professional customer service in response to incoming phone calls for Customer data support, spare parts quotes, order placement, tracking of orders/shipments, address billing inquiries, etc. Advise customers on deliveries and investigate shipping issues. Members are expected to maintain professional courtesy and demeanor in all customer interactions and be able to utilize an ERP data entry or order processing system and other software programs to accomplish job tasks. Work activities are performed in an office environment.

Okay with Commute to Taylor, Texas daily (~40 minutes from Austin)

• Associate's degree or 6+ years of experience

• 3+ years of experience in supply chain operations

o Parts shipping/receiving administration, materials planning, purchasing, product support

• Customer support experience

• Highly proficient at Excel

• Experience with report creation, preferably in Excel, Tableau or Power BI - Bilingual in Korean or Japanese

• Semiconductor industry experience

• Prior Military experience