Associate, Data & Technology

Morgan Stanley Services Group, Inc. is seeking an Associate, Data & Technology in New York, NY to triage and resolve tickets for supported systems and applications. Provide troubleshooting expertise for all aspects of custom-built and vendor-built applications. Develop and maintain knowledge base articles. Follow established procedures for managing business risk when updating production systems. Create and update process automation. Participate in strategic projects that enhance or upgrade Firm systems or employee experience - including releasing internally developed items to Production. Work as part of a team to provide complete 24/7 support to the production environment including participating in an on-call rotation. Enhance the monitoring and oversite of applications to ensure proactive alerting. Telecommuting permitted from anywhere in the U.S.

Requires a Bachelor's in Electronic Engineering, Computer Engineering, or a related field

-Requires five (5) years of experience in the position offered or five (5) years as an Application Support, Application Manager, Front Office Application Support, or a related occupation

-Requires five (5) years of experience with the following skills:

• Troubleshooting third party data providers including Markit and Bloomberg;
• Writing and interpreting queries in SQL;
• Supporting a 24/7 technical environment;
• Implementing DevOps practices including Octopus, JIRA, or Confluence;
• Scripting, automation, and continuous improvement practices;
• Supporting a Windows based environment including basic server administration;
• Using Cloud platforms including AWS and Azure;
• Working with Linux or UNIX based platforms; and
• Supporting multiple asset classes.

Expected base pay rates for the role will be between $139,000 and $140,00 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. In Investment Management, we deliver active investment strategies across public and private markets and custom solutions to institutional and individual investors., At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser.