Product Owner (Quality) - Wholesale Digital Onboarding & Enrollment Tools

Wells Fargo
Menlo Park, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 145K

Job location

Menlo Park, United States of America

Tech stack

Agile Methodologies
Artificial Intelligence
Online Banking
Scrum
Web Platforms
Atlassian Tools

Job description

  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Coordinate development execution at L2 (Product Area) / L1 (Delivery team) level
  • Define and refine user stories, in partnership with journey owners, including business readiness stories, ensuring acceptance criteria is clearly understood by the team
  • Maintain continuous and cadenced communication with the journey owner and delivery teams, as well as business consultants/leads, delivery coordinators, and other supporting roles
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work direction to less experienced Strategy and Execution staff, * Position will report to one of the posted locations as per Enterprise/LOB guidance currently on a hybrid schedule
  • Preferred locations are listed in the posting and no other locations are being considered at this time
  • Not eligible for VISA sponsorship or transfer of VISA sponsorship
  • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Requirements

  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of experience in Treasury Management or commercial banking environments, with exposure to client onboarding, enrollment, or fulfillment tools (e.g., WICE, FP, TMLW, AES, or similar platforms).

Desired Qualifications:

  • Experience using Enrollment Tools or Fulfillment platforms (e.g., Fulfillment Platform, WICE, AES) or similar onboarding systems
  • Prior experience in an implementation, onboarding, client service, operations, or advisory role, with familiarity across multiple Treasury Management products (such as ACH, wires, Remote Deposit Capture, lockbox, or online banking), including hands-on involvement supporting service setup, client enablement, issue resolution, or cross-functional implementation efforts.
  • Prior experience owning or supporting testing efforts, quality assurance, or validation activities across digital platforms
  • Experience with or exposure to Agile delivery methodologies (Scrum, Kanban, SAFe)
  • Familiarity with Jira and Confluence for tracking work, documenting requirements, and collaborating with cross-functional teams, including experience updating user stories, managing backlogs, or maintaining product and process documentation.
  • Familiarity with Software Development Life Cycle (SDLC) concepts and delivery practices
  • Experience working in environments with frequently changing systems, platforms, or processes
  • Demonstrated ability to lead and influence a development team
  • AI-curious mindset, with interest in exploring tools that improve productivity, testing, or delivery workflows

Benefits & conditions

Tuition reimbursement, Parental leave, Health insurance, Paid time off, Adoption assistance, Life insurance, Disability insurance, Commuter assistance, Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date: 24 Apr 2026

  • Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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