Director of Information & Operational Technology

The Rivanna Water & Sewer Authority (RWSA) is seeking a strategic and forward-thinking Director of Information & Operational Technology to lead enterprise technology and mission-critical operational technology systems that support essential water, wastewater, and solid waste services for the Charlottesville-Albemarle region. This is a unique opportunity to oversee both enterprise technology systems, data, and industrial control systems (SCADA/ICS) that directly impact public health, environmental stewardship, and infrastructure resilience., Strategic Leadership

• Lead enterprise-wide technology strategy aligned with organizational goals
• Serve as a member of the senior management team
• Drive innovation, resiliency, and modernization initiatives

Cybersecurity & Risk Management

• Oversee enterprise and industrial cybersecurity programs
• Lead risk assessments, incident response, and business continuity planning
• Ensure secure integration between Informational Tech and Operational systems

Technology & Systems Oversight

• Direct enterprise IT systems (ERP, cloud, networking, telecommunications)
• Oversee SCADA, PLCs, RTUs, and industrial control infrastructure
• Manage vendor relationships and system lifecycle planning

Division Leadership

• Lead, mentor, and develop a high-performing technology team
• Establish performance metrics and service standards
• Ensure staffing, succession planning, and professional growth

Capital Planning & Budgeting

• Develop and manage operating and capital budgets
• Lead multi-year technology capital improvement planning
• Oversee procurement and contract management

Emergency & Essential Operations

• Serve as technology lead during emergency response events
• Ensure continuity of critical systems during outages or incidents

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field required.
• Master's degree in a related field is preferred
• 10+ years of progressive experience in Technology and/or industrial control systems
• 7+ years of leadership or management experience
• Experience in utilities, municipalities, or critical infrastructure is preferred
• Demonstrated expertise in cybersecurity, infrastructure, and technology governance
• Professional certifications (e.g., PMP, CISSP, CISM, CRISC, GICSP) preferred
• Strong leadership and strategic decision-making skills
• Deep understanding of enterprise technology, data architecture, and industrial control systems, with the ability to align systems to organizational and operational needs
• Ability to communicate complex technical issues to executive leadership
• Experience managing risk in highly regulated or mission-critical environments

Work Environment & Expectations

• Combination of office, field, and facility environments
• Occasional exposure to industrial settings and active infrastructure sites
• Participation in emergency response and after-hours support as needed
• Position designated as Essential Personnel