IT Technician-Campus Technology

1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.

2. Provide technical assistance to users of computers, instructional equipment, and software.

3. Install and configure application and operating system software and upgrades.

4. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.

5. Assist with the organization and distribution of technology-based material for classroom use.

Equipment Repair and Maintenance

6. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.

7. Remove old equipment and perform data migration to new machines.

8. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.

9. Maintain accurate records of time and materials required to perform repairs and service.

10. Ensure technology equipment in classrooms, instructional labs, and campus administrative offices meet the district standard of safe student instructional and staff working environment.

11. Analyze, resolve, or report complex PC and peripheral LAN/WAN connectivity failures/issues to the appropriate personnel.

12. Configuring PC, touchscreen devices, and other technology equipment to district wireless LAN.

13. Provide excellent customer technical and non-technical communication with follow-up/follow-through techniques.

Inventory

14. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).

15. Identify, request, and control the inventory of repair parts.

Other

16. Compile, maintain, and file all physical and computerized reports, records, and other documents.

17. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.

18. Comply with all district and campus routines and regulations.

19. Follow district safety protocols and emergency procedures.

20. Respond to after-hours emergencies as needed.

Additional Duties:

21. Any and all other duties as assigned by immediate supervisor.

High school diploma or GED

Clear and valid driver's license

Various technical certification a plus

Special Knowledge/Skills:

Knowledge of computer workstation setup (identify requirement-i.e., Novell workstation) Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

Experience:

One year of work experience installing, maintaining, and repairing computers and peripherals, Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district wide travel; May be required to be on-call 24 hours a day.

Mental Demands: Work with frequent interruptions; maintain emotional control under stress