Manager Information Technology Services 2 - 11113

Duties Description Under the direction of the Director of Shared Platform Services within Chief Technology Office, the Manager Information Technology Services 2, SG-29 will be responsible for the Shared Services Microsegmentation and Automation Platform products and will manage individuals who support them.

Specific duties shall include but are not limited to:

Project & Strategic Management:

• Defines purpose, scope, and objectives of short-term and long-range projects.

• Confers with executive managers, high-level managers, architects, and staff to support and deliver on-going projects, initiatives, and changes.

• Keeps abreast of new technologies and innovations for use in planning with CTO architects and staff development activities.

• Directs system upgrades, integrations, and vendor relationships to ensure reliable and secure technology operations. Technical Environment Management & Policy:

• Maintains the Microsegmentation (Illumio and Stealth) environment (systems, infrastructure, and design) to provide network micro-segmentation to NYS systems.

• Responsible for the creation and management of microsegmentation policies for NYS systems.

• Maintains the Automation Platform (Ansible currently) systems, infrastructure, and design to make available the orchestration of tasks on NYS systems to customers.

• Confirms that all architecture and system documentation is complete and current. Operational Oversight & Compliance:

• Ensures compliance with ITS service level agreements (SLAs), security protocols, and change management procedures.

• Coordinates closely with ITS enterprise support teams (infrastructure, networking, hosting, cyber security, and procurement) to maintain operational stability. Leadership & Administration:

• Oversees the development of procedures, standards, and internal controls for the conduct of work within this unit.

• Performs the full range of management and supervisory duties.

• Assists the Director in the preparation of the unit's annual budget and spending plan.

Communication Skills:

• Possesses excellent oral and written communication skills.
• Demonstrates the ability to make effective presentations to Executives.

Minimum Qualifications One year of permanent service as Manager Information Technology Services 1 or Manager Information Technology Services 1 with any parenthetic.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits

• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources