IT Systems/Network Administrator

We are looking for an IT Systems/Network Administrator to support reliable, secure, and efficient technology operations for the organization. This role oversees core infrastructure, telecommunications, user support, and system availability while helping maintain strong cybersecurity practices across the environment. The ideal candidate combines hands-on technical administration with a service-oriented approach, ensuring employees have the tools, access, and guidance needed to work effectively.

Responsibilities:

• Administer servers, network devices, telecommunications systems, and related infrastructure to keep daily technology operations stable and responsive.

• Monitor system health, backup performance, and overall network availability, taking corrective action to minimize downtime and protect business continuity.

• Strengthen the organization's security posture by reviewing vulnerabilities, investigating potential threats, and applying safeguards that reduce risk.

• Manage user onboarding tasks such as account creation, access configuration, and permissions administration across business systems.

• Provide technical assistance for hardware, software, and connectivity issues, resolving end-user problems in a timely and thorough manner.

• Maintain software and technology licensing records to support compliance and ensure renewals remain current.

• Train new users on internal systems and provide ongoing guidance that helps staff and members use technology effectively.

• Support hybrid IT environments, including virtualized and cloud-connected systems, while assisting with secure configuration and operational maintenance.

Requirements * Bachelor's degree in computer science, information systems, or a related discipline; candidates with a different degree may qualify with at least 5 years of relevant IT administration experience.

• Practical experience managing core infrastructure components such as Windows servers, routers, switches, firewalls, peripherals, and telecommunications platforms.

• Demonstrated ability to troubleshoot and resolve software, hardware, and network issues in an end-user support environment.

• Working knowledge of network security practices and monitoring technologies, including tools used for intrusion detection, vulnerability review, or security event monitoring.

• Experience administering Active Directory, virtualization platforms such as VMware, and hybrid IT environments.

• Strong judgment in identifying technical or security risks, with the ability to escalate critical concerns appropriately.

• Effective communication, organization, and time management skills, with the ability to collaborate across technical and non-technical teams.

• Familiarity with cloud infrastructure fundamentals, security compliance expectations, and ongoing software licensing oversight; Microsoft or networking certifications are a plus. Technology Doesn't Change the World, People Do.®

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