Mainframe CICS and MQ Administrator

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success., * System Maintenance & Configuration: Installing, maintaining, and upgrading CICS Transaction Server, MQSeries, and related ISV products (e.g., BMC MainView).

• CICS Region Management: Creating, configuring, and monitoring CICS regions (using tools like Omegamon/MainView) and managing CICSplex environments (CPSM) for load balancing.
• Performance Tuning: Analyzing system performance, adjusting System Initialization Table (SIT) parameters, and optimizing resources.
• Troubleshooting & Support: Providing 24x7 support, performing dump analysis, and resolving production issues (e.g., abends, transaction freezes).
• SMP/E - in depth knowledge to do install work on CICS and any associated products.
• Security - in depth knowledge of RACF (must be able to install security on CICS and associated products and create RACF security rules as they pertain to CICS).
• SMF - moderate skill set required to gather and manipulate SMF data (Eg: CICS 110 records).
• Problem determination skills - ability to diagnose problem and determine root cause and remediation.
• Set traces (Aux and GTF) - ability to set traces to aid vendors in problem management and determination.
• CICS shutdown statistics - be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
• Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
• Create both transaction and system dumps (and port to vendors for analysis).
• RDO (resource definition online) - must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc).
• Web Services - creating and supporting of web services within CICS.
• RACF security - ability to install CICS security requirements, maintain RACF security within CICS and on all CICS resources.
• Proficient at creating (modifying) CICS reports/metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc).
• Provide training, technical guidance, and mentoring to junior team members.
• Demonstrate strong communication, documentation, coordination, problem-solving skills, and the ability to work independently as well as within a team.

• 8+ year experience in managing Mainframe CICS and MQ subsystems
• Mainframe related certification preferable
• Experience familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
• Understanding of a CICS MRO environment (TOR and AOR configuration).

Compensation: We are offering an annual salary of

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role. Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client office based in Toronto, Ontario. Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. * Cognizant is a global community with more than 300,000 associates around the world. * We don't just dream of a better way - we make it happen. * We take care of our people, clients, company, communities and climate by doing what's right. * We foster an innovative environment where you can build the career path that's right for you., Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.