Systems Analyst

LUNA DATA SOLUTIONS
Austin, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Austin, United States of America

Tech stack

Microsoft Word
Microsoft Excel
API
Agile Methodologies
Confluence
JIRA
Automation of Tests
Batch Processing
Microsoft Outlook
Software as a Service
Software Documentation
Data Governance
ETL
Data Sharing
Middleware
File Transfer
Monitoring of Systems
Job Scheduling
Network Troubleshooting
Microsoft Office
Microsoft Visio
Microsoft PowerPoint
Scrum
Regression Testing
Software Requirements Analysis
Data Streaming
Systems Integration
File Transfer Protocol (FTP)
Enterprise Software Applications
Cloud Platform System
Snowflake
Reliability of Systems
Documentation System
Integration Tests
Integration Frameworks
Tools for Reporting

Job description

We are looking for a Systems Analyst for a contract opportunity in Austin, Texas. This role supports a SaaS-based enterprise resource planning (ERP) system and works across technical and functional teams to ensure system reliability, data accuracy, and successful integrations., * Coordinate and collaborate with IT teams, financial/business units, and external vendors to support ERP system implementation and operations.

  • Gather, analyze, and document business and system requirements in collaboration with technical and functional stakeholders.
  • Analyze and validate system functionality, data flows, and interface outputs across integrated platforms.
  • Troubleshoot system issues, data discrepancies, and interface failures; coordinate resolution with vendors and internal teams.
  • Support and validate integrations including APIs, batch processes, file transfers (SFTP/PGP), and ETL processes.
  • Maintain and update system documentation, including interface specifications, data mappings, and technical artifacts.
  • Develop and execute test scenarios; support regression testing, integration testing, and User Acceptance Testing (UAT).
  • Track defects, issues, and enhancements through resolution using standard tools and processes.
  • Validate financial data and reporting outputs to ensure reconciliation and consistency across legacy and SaaS systems.
  • Support reporting activities using BI tools and native reporting capabilities.
  • Coordinate with internal teams and vendors to support system enhancements, defect resolution, and operational stability.
  • Participate in Agile ceremonies including sprint planning, backlog refinement, and daily stand-ups.
  • Provide production support, including participation in on-call rotation for financial system processing cycles and critical operations.
  • Ensure compliance with security policies, data governance standards, and access control procedures.

Requirements

  • 5+ years supporting enterprise financial systems (ERP or equivalent) in a production or test environment.
  • 5+ years working in SaaS-based application environments, with understanding of configuration vs. customization.
  • 4+ years gathering requirements, stakeholder communication, and project coordination.
  • 4+ years creating or maintaining technical documentation, user guides, or system support documentation.
  • 4+ years of exposure to ERP or enterprise application implementations, upgrades, or enhancements.
  • 2+ years supporting system integrations (APIs, batch processing, file transfers, data exchanges).
  • 2+ years using reporting tools or dashboards for business or operational support.
  • 2+ years of exposure to middleware or integration platforms.
  • 2+ years working with job scheduling/monitoring tools.
  • 1+ year working in Agile environments (Scrum or Kanban).
  • 1+ year of analytical and troubleshooting experience across integrated systems., * 4+ years of hands-on experience supporting SaaS solutions, including financial modules, security roles, or administration tools.
  • 3+ years of exposure to core financial functions: General Accounting, Budget Control, Accounts Payable/Receivable, Asset Management, or similar areas.
  • 2+ years supporting government or large enterprise financial systems.
  • 2+ years of proficiency with Microsoft Office Suite (Outlook, Teams, Project, Word, Visio, Excel, PowerPoint).
  • 2+ years using ticketing and documentation tools (e.g., Jira, Confluence).
  • 2+ years of knowledge of cloud-based data platforms (e.g., Snowflake or similar).
  • 1+ year designing or supporting BI dashboards.
  • 1+ year of exposure to SaaS testing tools for regression and UAT support.
  • 1+ year working with legacy financial systems.

Benefits & conditions

  • Competitive compensation and benefits, including health, dental, vision, life, accident, and disability insurance.
  • Great work-life balance.

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