Senior Business Intelligence Analyst

The Senior Clinical Operations Analyst will work with a variety of tools (e.g. SQL, Excel, Tableau, etc.) to dive into the data, build interactive tools, and own the sources of truth necessary to meet the needs of the Institute.

This role is hybrid with the expectation of being on site 1-2 days per week.

• Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders
• Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope
• Lead business requirement gathering
• Identify data source(s) and develop technical data design requirements
• Develop viz wireframes and leverage BI tools to craft visualizations and dashboards
• Write SQL queries to develop data sources
• Collaborate with internal teams and stakeholders for QA and UAT
• Conduct stakeholder training
• Share knowledge within ED&A and train analysts on common tasks
• Contribute to development of analytic assets that can be used institute wide
• Address stakeholder feedback, concerns and aim to deliver a high-level of customer service

• Proficient with SQL
• Proficient with BI tools e.g., Tableau
• Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse
• Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight
• Ability to contribute to the development and growth of others
• Strong interpersonal skills with ability to effectively interact with all levels of staff
• Excellent analytical, organizational, and time management skills
• Excellent attention to detail and accuracy
• Curious and motivated learner, The position requires a bachelor's degree in a STEM field and at least 3 years of relevant experience, including 1 year in healthcare. Experience with Tableau and Clarity Data models is preferred.