Business Intelligence Analyst

The Business Intelligence Analyst plays a critical role in supporting Zoro's mission by enabling data-driven decisions throughout the company. This role requires a blend of technical expertise and business acumen to deliver actionable insights. The Analyst collaborates with senior BI Team members and stakeholders across Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance. Key responsibilities include maintaining data models, building dashboards, and ensuring the accuracy and usability of data across the company, empowering stakeholders to make better decisions, and leveraging AI tools to drive deeper, more predictive insights in line with Zoro's AI-first approach., * Support the design, development, and maintenance of data models, reports, and dashboards in tools, such as Looker.

• Collaborate with stakeholders to translate business needs into effective data solutions that drive actionable insights.
• Partner with stakeholders to validate data accuracy, identify discrepancies, and support data quality improvement initiatives.
• Partner with senior BI Team members to learn best practices for BI development, testing, and documentation.
• Assist with the automation of recurring reporting processes to improve efficiency.
• Contribute to team knowledge sharing by documenting processes and insights.
• Explore and utilize AI-assisted solutions (e.g., conversational analytics, generative AI tools) to enhance self-service analytics and automate processes.

• Bachelor's degree in a quantitative field such as Analytics, Information Systems, Mathematics, or Business.
• Strong proficiency in SQL and principles of data visualization.
• Familiarity with Business Intelligence tools (Looker preferred).
• Strong attention to detail, analytical thinking, and curiosity about data.
• Effective communication skills and ability to collaborate with technical and non-technical partners., * Advanced SQL.
• Proficiency in Looker and LookML.
• Familiarity with scripting/programming languages (e.g., Python, R).
• Knowledge of data warehousing principles and cloud data platforms (BigQuery desired).
• Experience with generative AI tools for data analysis, automation, or insights generation.

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we're just getting started!, Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we're on a clear path toward our next big milestone: $2 billion in revenue-and beyond. At Zoro, we don't just follow a playbook-we help build it. You'll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don't have all the answers, but we're always asking good questions. Zoro's culture has been recognized by Fortune, Best Places to Work, and Built In Chicago-but the recognition we care about most comes from our team members, who make this place what it is. We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life - asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee. At Zoro, we're growing fast toward big aspirations - and we're continuously excited about the new challenges we get to solve together.