Systems Analyst II
VACO LLC
San Antonio, United States of America
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
San Antonio, United States of America
Tech stack
Data analysis
Information Systems
Databases
Database Queries
Systems Analysis
Systems Development Life Cycle
Software Systems
SQL Databases
Systems Integration
Iq/oq/pq
Enterprise Software Applications
Information Technology
Tools for Reporting
Job description
- Analyze business and technical requirements to improve existing systems and workflows
- Support and maintain enterprise applications, including configurations, security, and databases
- Write and troubleshoot SQL queries for data analysis and issue resolution
- Assist with system integrations and evaluate new software solutions
- Manage and document system changes following change management best practices
- Support application validation efforts (UAT, testing protocols, documentation)
- Ensure systems meet performance standards and defined SLAs
- Handle incident management, escalation, and resolution processes
- Collaborate cross-functionally with infrastructure, security, and operations teams
- Maintain system security, access controls, and compliance standards
- Develop and maintain technical documentation and SOPs
- Train and mentor junior team members as needed
Requirements
- Bachelor's degree in Information Systems, Computer Science, or related field preferred
- 3+ years of experience in systems analysis or application support
- 3+ years of experience writing SQL queries
- Experience with system integrations, workflow development, and application administration
- Experience with documentation including SOPs, testing protocols, and change control
- Strong understanding of SDLC, ITSM, and business process improvement
- Excellent analytical, communication, and problem-solving skills, * Experience with validation processes (IQ/OQ/PQ, UAT)
- Experience with reporting tools
- Background in regulated environments or complex enterprise systems
