Staff Software Engineer (Platform - Identity)
Role details
Job location
Tech stack
Job description
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Drive roadmap execution across three focused sub-teams: Foundations (authorization infrastructure), Users Platformization (decomposing the legacy monolith), and Settings & Account Management (Security Settings 2.0, account navigation redesign).
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Own reliability and operational excellence for 8+ mission-critical Tier-0/Tier-1 services - maintaining 99.99% uptime, championing engineering quality, and acting as quarterback during high-severity incidents.
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Represent the team to internal product groups and key partners in Security, Risk, Compliance, and Design - building alignment and ensuring seamless integration support.
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Partner with Product and your EM to define strategic roadmaps, prioritize initiatives, and translate complex constraints into simple, scalable platform solutions.
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Champion engineering excellence - drive code and design reviews, set engineering standards, and build every capability to be composable and reusable across product lines (no bespoke, one-off integrations).
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Accelerate internal customers by reducing new product team onboarding time to under 2 weeks and delivering excellent APIs, clear documentation, and strong integration support.
Requirements
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8+ years of software engineering experience
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Demonstrated track record of architecting and delivering systems at scale - high-throughput, high-availability services serving millions of requests in production
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Proven experience leading AI/LLM product development - building AI agents, code generation systems, or developer-facing AI tooling in production environments
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Strong command of Go, gRPC, Kubernetes, and service mesh architectures
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Ability to drive technical clarity in ambiguous, high-stakes situations - you can take a vague problem ("compliance teams can't self-serve"), define the right solution space, and execute it to completion
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A history of influencing across organizational boundaries - getting buy-in from skeptical stakeholders, aligning competing priorities, and building durable cross-team partnerships
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Excellent written and verbal communication - you produce technical design documents that build organizational confidence and create shared understanding
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Based in or able to commute to NYC or SF, with willingness to work from the tech hub once or twice a week or on an as-needed basis for architecture reviews, stakeholder meetings, and team offsites
Nice to haves:
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Experience in identity, authentication, authorization, or account management systems.
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Prior experience leading a Platform team or similar domain with high internal customer dependency.
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Familiarity with our stack: Go, gRPC, React, SpiceDB, Kubernetes, PostgreSQL, Kafka, Datadog.
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Background building financial, high-reliability, or security systems.