System Administrator

This position is eligible for up to two days remote work per week., The System Administrator I is primarily responsible for the administration and maintenance of systems and network services (hardware and software) at Salve Regina University. In addition to supporting the existing network infrastructure and systems, the System Administrator will take a role in the implementation of server infrastructure., * Assist with identity management processes in Microsoft Active Directory, Microsoft Azure Active Directory, and Office 365, including account provisioning, group and mailbox creation, permissions and access assignments, and account cleanup and retirement.

• Assist in automating existing tasks and increasing overall team efficiency.
• Support, maintain, secure, and patch VMware ESXi/vSphere and Microsoft Windows server environments.
• Configuration, management, provisioning, and maintenance of file servers, storage area networks, direct attached storage, physical and virtual machines. Ensure proper backup of all data stored on these systems.
• Implement security best practices, hardening systems against vulnerabilities, collaborate with IT security team members on security audits and assessments, and respond to security incidents in a timely and effective manner., * Assist the Technology Services Center as tier 3 support for software management and policy deployment, using tools such as Microsoft InTune, Jamf Pro, PDQ, and Active Directory Group Policies.
• Assist in the implementation of network infrastructure equipment including switches, routers, firewall appliances, wireless controllers, and access points.
• Configure and maintain Windows DNS and Windows DHCP services, including hostname assignments and IP reservations.
• Collaborate with the Network Infrastructure, Enterprise Application, and Technology Services Center teams in addressing server-related problems and projects.
• Assist with cybersecurity, compliance, business continuity/disaster recovery, and other duties of the department.
• Monitor system performance, identify and resolve issues, ensuring system availability, reliability, and scalability. This may involve using monitoring tools to track system metrics and proactively address potential problems.
• Perform other department related duties as assigned.

LICENSES, TOOL, AND EQUIPMENT:

• Where possible, the incumbent will obtain hardware and software technical training to enhance his/her professional capability and capacity.
• Valid driver's license required.

• A Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent working knowledge of network operation systems and configurations required.
• 1-3 years of experience with Microsoft Windows Server and associated technologies, including Active Directory administration, in a dynamic and complex environment.
• Solid understanding of network troubleshooting skills
• Knowledge in the use of Microsoft PowerShell for configuration and automation of server management, task automation, identity management, and maintenance., * Strong analytical and problem-solving skills
• Detail oriented
• Excellent oral and written communication skills at technical and non-technical levels.
• Ability to provide exemplary service to our end-users and proactively seek opportunities for service improvement
• Ability to maintain a positive attitude towards providing customer service and building relationships with users
• Ability to organize and prioritize multiple tasks with the ability to follow each to resolution
• Ability to work effectively as a team member or independently as appropriate
• Ability to collaborate with administrative users and Information Technologies staff members
• Ability to provide reliable and dependable service during critical times of the University calendar, * 3+ years of experience with Microsoft Windows Server and associated technologies, including Active Directory administration, in a dynamic and complex environment.
• Preferred certifications can include Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server Certification (e.g., MCSA, MCSE), or other related certifications.
• Knowledge of Microsoft Office 365/Azure, VMware ESXi, Veeam Backup, HPE Storage, and other current technologies a plus.
• A deep understanding of configuring and managing complex systems. This may involve advanced configurations of operating systems, such as Windows Server, including kernel tuning, network configuration, file system management, and performance optimization.
• Advanced Proficiency in PowerShell and other scripting languages.

The salary range for this position is $55,000-$62,500 per year. The final rate of pay will be determined at the employer's discretion based on the selected candidate's experience, relevant skills, and qualifications, as they relate to the required and preferred qualifications outlined in the position description., Salve Regina University offers generous benefits to eligible employees including (waiting periods apply):

• health, dental and vision coverage available on the first of the month following date of hire
• 403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services
• long-term disability coverage
• employer-paid life and AD&D insurance
• up to 100% free tuition at Salve for eligible employees and qualified dependents
• robust wellness program and free access to the on-campus Fitness Center

Other available benefits include:

• supplemental life insurance for employees and dependents
• supplemental insurance coverage through Aflac
• Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time
• discounted pet insurance through ASPCA
• student loan forgiveness assistance program (SAVI)
• employee Assistance Program through Health Advocate
• flexible spending health and dependent care accounts
• health savings accounts
• 529 collegebound saver program
• paid parental leave and adoption assistance

Salve Regina University, ranked as one of the most transformative colleges in the United States by Money Magazine, is a comprehensive Catholic University located in the scenic coastal community of Newport, Rhode Island. The University's commitment to academic success and personal discovery extends beyond its historic campus into a dynamic world where the application of higher thinking and skill are most valued. Salve Regina offers bachelor's and master's degree programs, graduate certificates, and doctoral programs in humanities, international relations and nursing. Enrollment includes more than 2,600 undergraduate and graduate students from across the U.S. and around the world., Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcoming culture for our staff, faculty and students, as well as the wider community. Salve Regina University embraces all people with grace. No matter the path traveled to get here, the University acknowledges that many identities will intersect. Salve Regina belongs to all in its community., From our cornerstone mercy mission to the classic ideals of our liberal arts approach, tradition matters at Salve Regina. It's woven throughout our 80-acre campus, embedded in our historic buildings and infused in the culture of Newport, Rhode Island. Tradition at Salve Regina means we remember where we began. Since our founding by the Sisters of Mercy in 1934, we have grown to a community of more than 2,800 undergraduate and graduate students who proudly carry forward our mission in their personal and professional lives. Fully accredited by the New England Commission of Higher Education, we are committed to fueling the imagination and encouraging the academic ambitions of our bright and curious students. At Salve Regina, tradition blends seamlessly with progress. We empower students to explore their talents through diverse academic offerings, student organizations, service initiatives and athletic teams. Our collaborative learning environment and vibrant campus community inspire the pursuit of excellence and breach the limits of personal potential.