IT Applications Analyst II (PACS) | IT Applications - Clinical | Durbin

Analyzes application requirements and designing solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshooting issues to maintain optimal performance, and documenting processes for user reference. Supports end-users through training and inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assisting in the development and execution of deployment plans., * Analyze application requirements and design solutions to enhance system functionality

• Collaborate with cross-functional teams to implement and test software applications
• Troubleshoot system issues to maintain optimal performance and reliability
• Document processes, workflows, and procedures for user reference and system consistency
• Provide end-user support through training and timely resolution of inquiries
• Monitor application performance and recommend improvements to increase efficiency
• Coordinate with vendors on software updates and assist with deployment planning and execution

Minimum of two (2) years of experience in application support or application training

• Experience analyzing and supporting IT applications
• Strong skills in software testing, troubleshooting, and performance monitoring
• Ability to provide effective end-user training and support
• Experience coordinating with vendors for system updates and deployments
• Knowledge of application security standards and compliance requirements

Preferred Qualifications:

Three (3) or more years of experience in application analysis, content build, or project management within the applicable application or Epic module

• Advanced experience supporting and optimizing IT applications in a healthcare environment
• Experience with system configuration, workflow analysis, and performance improvement initiatives