IAM SME

PETADATA is seeking an experienced IAM SME with expertise in Microsoft Extra ID (Azure AD) to manage SSO, MFA, and Conditional Access, and provide L3 support. The role focuses on IAM operations, integrations, and identity governance in enterprise environments., * Act as an IAM & SSO Subject Matter Expert (SME), supporting engineering and BAU operations within defined SLAs/OLAs.

• Provide L3 operational support for Microsoft Entra ID (Azure AD) services, including troubleshooting complex issues.
• Manage and support SSO, MFA, Conditional Access, federation, and provisioning services.
• Lead SSO onboarding and integrations for SaaS, custom, and on-prem applications.
• Implement integrations using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
• Own incident management, including P1/P2 escalations, Root Cause Analysis (RCA), and timely resolution within SLA.
• Support change management activities related to IAM policies, application integrations, and platform enhancements.
• Implement and manage identity governance controls, including PIM, Access Reviews, RBAC, and ABAC.
• Collaborate with cross-functional teams to ensure secure and efficient identity lifecycle management.

• 10+ years of IAM experience with strong expertise in Microsoft Entra ID (Azure AD)
• Strong hands-on experience in SSO (Single Sign-On) and MFA (Multi-Factor Authentication)
• Deep knowledge of Conditional Access and Federation
• Expertise in authentication protocols: SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), SCIM
• Strong experience in L3 Support, Incident Management, and Root Cause Analysis (RCA)
• Experience in SSO onboarding & application integrations (SaaS, custom, on-prem)
• Knowledge of Identity Governance & Administration (IGA)
• Hands-on experience with PIM (Privileged Identity Management) and Access Reviews
• Strong understanding of RBAC (Role-Based Access Control) and ABAC (Attribute-Based Access Control)
• Familiarity with Change Management and ITIL processes
• Strong troubleshooting, analytical, and problem-solving skills
• Good communication and stakeholder management skills

Educational Qualification:

Bachelor's or Master's degree in Computer Science or related field

We offer a professional work environment and are given every opportunity to grow in the Information technology world.